Introduction

Alarm Guard Security Services LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms in connection with our free home security audit offer.

By using our website or submitting your information, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

When you request a free home security audit through our website, we collect the following personal information:

Contact Information: First name, last name, phone number, email address Property Information: Street address, city, state, ZIP code

Qualification Information: Homeownership status, current ADT customer status

Communication Preferences: Consent to receive transactional messages, appointment reminders, and service-related communications

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

Device Information: IP address, browser type, operating system Usage Information: Pages visited, time spent on pages, links clicked

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic

How We Use Your Information

We use the information we collect for the following purposes:

Primary Purposes

Service Delivery: To schedule and conduct your free home security audit

Communication: To contact you regarding your audit appointment, send confirmations, reminders, and follow-up information

Gift Card Fulfillment: To process and deliver your $50 Visa Gift Card upon completion of your audit

Lead Qualification: To verify you meet the eligibility requirements (homeowner, not a current ADT customer, within our service area)

Secondary Purposes

Customer Service: To respond to your inquiries and provide support

Service Improvement: To improve our website, services, and customer experience

Marketing: To send you information about ADT security products and services (with your consent)

Legal Compliance: To comply with applicable laws, regulations, and legal processes

Business Operations: To maintain records, prevent fraud, and protect our legal rights

How We Share Your Information

We may share your information with the following parties:

ADT Inc. and Authorized Dealers

As an ADT Authorized Dealer, we may share your information with: - ADT Inc.: For verification, compliance, and service coordination purposes - Other ADT Authorized Dealers: If you are outside our service area, we may refer you to another authorized dealer in your area

Service Providers

We may share your information with third-party service providers who assist us with: -

Communication Services: Email delivery, SMS messaging, phone call services -

Payment Processing: Gift card fulfillment and processing -

Technology Services: Website hosting, data storage, analytics -

Marketing Services: Advertising platforms (Google Ads, Facebook Ads)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal and Safety Purposes

We may disclose your information when required by law or when we believe disclosure is necessary to: - Comply with legal obligations, court orders, or government requests - Enforce our Terms of Service or other agreements - Protect the rights, property, or safety of our company, customers, or others - Prevent fraud, security threats, or illegal activity

Business Transfers

If our company is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. You will be notified of any

such change via email or prominent notice on our website.

Your Rights and Choices

Access and Correction

You have the right to: - Access the personal information we hold about you - Request correction of inaccurate or incomplete information - Request a copy of your information in a portable format

To exercise these rights, contact us at: info@alarmguardpro.com

Opt-Out of Marketing Communications

You may opt out of receiving marketing communications by: - Clicking the "unsubscribe" link in any marketing email - Replying "STOP" to any marketing text message - Contacting us at: info@alarmguardpro.com

Note: Even if you opt out of marketing communications, we may still send you transactional messages related to your audit appointment, gift card, or customer service inquiries.

Do Not Track Signals

Some web browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

Encryption: We use SSL/TLS encryption to protect data transmitted through our website

Access Controls: We limit access to personal information to authorized employees and service providers

Secure Storage: We store personal information on secure servers with restricted access

Regular Monitoring: We regularly monitor our systems for security vulnerabilities

However, no method of transmission over the internet or electronic storage is % secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods: - Active Leads: Information is retained while you are an active lead or customer - Inactive Leads: Information may be retained for up to years after your last interaction with us - Legal Requirements: Information may be retained longer if required by law or for legal defense purposes

After the retention period, we will securely delete or anonymize your information.

Children's Privacy

Our services are not directed to children under the age of . We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@alarmguardpro.com, and we will delete the information.

Third-Party Links

Our website may contain links to third-party websites, including ADT Inc.'s website. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

State-Specific Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you

Right to Delete: You have the right to request deletion of your personal information

Right to Opt-Out: You have the right to opt out of the "sale" or "sharing" of your personal information (we do not sell personal information)

Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights

To exercise these rights, contact us at: info@alarmguardpro.com or call --.

Other State Rights

Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more about your rights.

International Users

Our services are intended for users in the United States, specifically in Florida, Georgia, and Alabama. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Update the "Last Updated" date at the top of this policy Post the revised policy on our website

Notify you of material changes via email or prominent notice on our website (if required by law)

Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Alarm Guard Security Services LLC

ADT Authorized Dealer License #EG-13000633

Email: info@alarmguardpro.com Phone: 888-547-0770
Service Areas: Florida, Georgia, Alabama

Consent

By using our website and submitting your information, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

© Alarm Guard Security Services LLC. All rights reserved.

ADT and the ADT logo are trademarks of ADT Inc.